LIFTOFF Support

We use a robust ticket support system that helps us keep track of all of your tickets, while allowing you to use the email of your choice to send and receive updates to your requests!



Knowledge Base

It could be that we have the answer to your question online already at our support portal.

View Knowledge Base



Submit a Request

Email us with your questions and requests and we will get right back to you, or check out the support portal.

Support Portal

Billing Questions?

If you have a billing question, feel free to email support and we will get back to you as soon as we can.

Support Portal



Phone Support

Have a managed plan?

Call in and enter your account manager’s extension. If you miss them, leave a message and they will get back to you as soon as they can! You can reach us at 1.805.476.7953.

No managed plan?

You can still call in and leave a message. Your message enters our support system allowing any of our support staff to get back to you! You can reach us at 1.805.476.7953.